If you want to make better choices, understand your personal values
Understand Your Values for Better Decision-Making
How values, principles and ideals impact our choices
What is the most important decision you have ever made? It might have been choosing your romantic partner, selecting your school, or deciding upon your career. How did you make that decision? Whatever process you applied – consciously or otherwise – to your choice, that decision was informed by your personal values. This is what values-based decision-making or principle-based decision-making is all about; understanding how our precepts and beliefs inform our judgements.
Why is values-based decision-making important?
We might think that our biggest decisions would be based upon pure logic and critical reasoning, but we would be wrong. Just think for a moment; if your spouse or partner asked you why you wanted to be with them, how would you reply? Would you immediately say,
“Well, I considered the factors, and – following an analytical process – decided that you were the most rational choice of partner, presenting the best statistical chance of a successful union (given the limited alternatives)”?
I doubt that would get a kindly reception.
You are more likely to answer that it is because you love them. But then you must think about the follow-up question of why do you love them? When you explore that question you can see that, knowingly, or otherwise, you have made a values-based decision. The reasons for loving someone are bound up with your principles, beliefs, and passions.
When I first started to think about decision-making, during my time as a bomb disposal officer, I did use to think that decision-making was largely a rational process. It took some near-death experiences for me to realise that the neuroscience of decision-making is much more complicated. Slowly, I came to appreciate the important psychology of heuristics and bias, as well as understanding the importance of assumptions and how values underpin our decision-making.
“We are not in control, principles control. We control our actions, but the consequences that flow from these actions are controlled by Principles.”
Stephen R Covey
So, the fact is that – whether we know it or not – our personal values drive our decision-making and influence the choices we make. But this is not a new discovery and Covey was not alone in this idea. For example, Gandhi said,
“Your values become your destiny.”
Gandhi
And this school of thought goes back much further. The idea of making right judgements is the field of ethics in philosophy. In Western philosophy, it was Socrates, Plato and Aristotle – the so-called founding fathers of ethics – who started this tradition.
Ethical decision-making is not just about choices in medicine (such as when to end care) or complex moral conundrums faced by society (such as assisted suicide). You cannot separate ethics from personal values and our everyday behaviour. As well as the moral code of the society we live in, we all have our own inner sense of morality that informs our actions. The ability to make these choices, according to our values, is inextricably tied to our understanding of freedom. Aristotle summed it up this way:
My favourite analogy for personal values is that they are like a compass. The whole point of a magnetic compass is that it points to the North, no matter which way we are facing. Even when we cannot see properly – for example, when stuck in fog or deep in a jungle – the compass gives us reliable data about our direction.
Personal values do the same for us. Whatever our circumstances, our values are an inner compass, informing us of whether the direction we are choosing is in line with principles or not.
“I have learned that as long as I hold fast to my beliefs and values – and follow my own moral compass – then the only expectations I need to live up to are my own.”
Michelle Obama
To complete the analogy, it is worth remembering that a compass can be affected by magnetic interference and occasionally not be trusted. In the same way, even our moral compass can be thrown off by cognitive bias. That is why no one aspect of decision-making can be considered without respect to other facets. We must be aware of all the various neural processes if we really want to make good decisions.
Values in decision-making for organisations
Ray Dalio is an expert in how values affect decision-making in an organisation. In his book, Principles, he shares the values that he has identified and implemented – both in personal and business life. What makes Ray Dalio’s company Bridgewater, so impressive is the way they have built their values into the very fabric of the business.
For many organisations, their company values are just nice-sounding universal values (such as trust or creativity) that have been decided upon by an executive, but with little thought to how these values should truly affect the culture of an organisation. Many employees can barely remember their company values, let alone explain how they should inform their judgements and behaviours. Not so at Bridgewater.
Building a company from the values up
At Bridgewater, not only did they identify the company values, but they also then built organisational processes to reflect those principles, even writing code to embed these principles into automated decision-making. With each decision made these values are tested, the results examined, and the algorithms refined in a constant process of improvement.
This approach, backed up by the transparent way Bridgewater makes choices, empowers people at every level in the business to make decisions. Decision-making is not the preserve of management or the executive suite. At Bridgewater, this empowerment has fuelled effectiveness, growth and profitability.
As Roy Disney, the co-founder of another values-driven company observes,
“It’s not hard to make decisions when you know what your values are.”
Roy Disney
It is worth reflecting upon. You can ask these questions:
What are the principles of your organisation and how do they inform processes?
Do the actions and behaviours of employees reflect the core values?
Are people empowered to make decisions measured against stated principles?
Principle-based leadership
This sort of organisation is led by a leader who understands the importance of values; someone who knows their own principles and lives according to them. We call that integrity; someone who walks the talk, and integrity is one of the most frequently listed essential traits of a leader.
Stephen Covey wrote about this sort of leadership in his other popular book, The Principle-Centred Leader, but this approach to leadership also has a lot in common with servant leadership, transformational leadership and authentic leadership, all of which emphasise leaders of moral principle and purpose.
So how do you start?
So, having seen that understanding personal values is important as they affect our choices, what do we do about it? The first step in making better decisions is to identify the principles that guide you in your judgements. This will help both you and the people you work with. As Ray Dalio points out,
“The most important thing is that you develop your own principles and ideally write them down, especially if you are working with others.”
Ray Dalio
Take a moment to think. Can you write down your top values? Try to think of the top principles that you adhere to. I recommend 5 to 10 as a maximum. If you are a bit stuck then there are various tools, exercises that can help you do this and if you would like some help then read my post on What Are Your Personal Values?
How to practically apply personal values in decision-making
Once you have your list of personal values, there are some simple, practical ways you can employ them to inform your decision-making. For example:
Values Venn Diagram
Create a venn diagram that shows how your core values overlap. You can then think of past experiences, upcoming events, roles you play and choices your make, and plot them on the Venn diagram to indicate how these different situations utilise or impact your principles.
In theory, the intersection of your values, where they are all being employed to the max, is a sweet spot. This should be a space of fulfilment, flow and effectiveness. If you are trying to work out the ideal career or vocation, then this is a good place to start.
For example, my core values are leadership, service and adventure. Therefore, it is no surprise that I served as an officer in the military, as this profession sits at the nadir of my values.
You can also consider the factors relayed in my post on:
Another way to use values is to use them as factors when weighing up different courses of action. When facing a choice or considering a goal, there are often multiple options we can pursue. To decide between these potential paths, we can score each option against our key principles. A course of action that scores the highest, according to the values you choose, is likely to be the preferred choice.
You can read more about developing and choosing between courses of actions in my post:
Another way you can use your personal principles is to think of them as a dashboard, with each value as a gauge that monitors levels in real time. This is a useful way of thinking about how our values are impacted on a more continual basis, day-to-day.
In this way, the console helps us maintain a life balance. I like to imagine them like a dashboard in a plane, where my values gauges sit alongside other dials that measure other important factors such as rest, nutrition and emotions. You can read more about how to use this approach in:
If you want the right answers you have to start with the right questions
About The Right Questions
The Right Questions is for people who want to lead better, whether you are taking your first step or stepping up in leadership. We are all leaders (whether we know it or not) as we all have influence. So the question is, what are you doing with your influence?
Wherever you are on your leadership journey, I hope that you find resources on this site to help you on the next leg of your quest. Even if that is just the inspiration to take one small step in the right direction, then that is a success. If you can take pleasure in learning and travelling as you go, then so much the better.
I love to serve people, helping them unlock their values, develop their leadership, and achieve their goals, through coaching, facilitation and courses. Please get in touch and let me know how I can support you.